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Customers Reviewswrite review
It came just in time yesterday 2 day is my beauty appointment. Love the hair..with no doubt will continue for some magnificent why are you buy. really great service.
I just got mine today in a light blonde shade sand blonde with item and I was happily impressed I put it right on and I Love it! very lightweight and comfortable!!! i've had in on for hours and it still feels great- no itch... I really dont even notice it's there and thats a first when it comes to a item.
Very fast delivery. Bundles true to length
I love the color the style and it doest look like a item always satisfied with welsh been byung them since I had cance their light and and comfy
The experience was excellent.shipping was on time. As this was my first time purchasing remy hair I wasnt sure whether what I received was good or bad, but carried it to my stylist who was very surprised and said the quality was excellent. Will purchase again.
I have short hair and after a friend told me about them I went out and bought me a pair. I LOVE them they are easy to use and look great!!!! I actually just went lighter and Im buying more :) Try them and I'm sure you will love them.
It took almost two weeks in standard shipping for me to receive but the hair is very soft and it does shed when brushing but i still love it
m always satisfied even though I haven't installed my hair yet, I've made numerous purchases and I loved my hair before and after each install! To see my hair after its installed, follow me on Instagram
I bought this item to wear for a night out for my best friends birthday, I'm a brunette and wanted to go Blonde, but not TOOOOO blonde, more golden and Caramel, and I picked the PERFECT color rs29. WOW! The style was perfect, some say that the items were too long, but they worked for me, you can always trim them. The item feels natural and the coloring was impressive.
Have had mine now for 3+ years have worn it many times and get tons of compliments each time. Have ordered another ( however it has been on back order for a month but they already took my money!! ).
1.Styled:can be dyed,straightened,curled,washed with a mild shampoo,and let air dried.
2.Texture:a healthier cuticle,healthier appearance,and offers a polished shine.
3.Life time:Life time is about 12-18 months with proper care.
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Express Shipping 5 - 7 Working Days $9.99
Expedited Shipping 2 - 4 Working Days $19.99
Order Processing Time = 1~2 working days, so total delivery time = Order Processing Time + Shipping Time.
Return within 7 days from the delivered date.
If there have any problem with the delivery status,please contact the courier before contacting us by e-mail(firstname.lastname@example.org)
If you place the order on Sunday or Chinese holidays,your order will be dispatched on the next working day.In some cases delivery may take longer than stated due to security and customs clearance.
Please write your correct email address and preferably your contact number so that we could contact you. (Orders returned to our warehouse due to incorrect address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.)
The item is sent from China. We are not responsible for any charges/duties/taxes ( customs fee vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties.)
It is highly recommended that your shipping address should be the same as your billing address. Your order will be subjected to a fraud risk assessment and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.
We will always try our best to meet the demands of all the customers. Whenever a dispute comes up , we are willing to handle it properly with you.
Here are the situations that may cause disputes.
Delivery on the way:
1.Parcel seized by customs:
It is buyer’s duty to do customs clearance. So, you should contact the customs office to take your parcel once it has been seized. Please feel free to contact us If you need any documents to clear customs(such as invoice). 2.Status of shipment stagnated for a long time:
If status of the parcel stagnated for a long time, we advise you to contact your local DHL to check it for you, at the same time, we will ask our shipping agent to figure out what happened to your parcel. You can keep in touch with us untill the parcel is delivered successfully.
1.If the parcel is delivered unsuccessfully because of wrong address offered by buyer. We are not responsible for any loss caused
2.If the parcel is sent to a wrong address or lost by the shipping company, we can resend the parcel to you or offer you a refund.
You are encouraged to open the parcel to check the item once it is delivered to your house. You should contact us within 7 days if you are not satisfied with the item.
Return/refund for no reasons
If you want to return an item without any quality problem for exchange within 7 days once it is received, please send an email to this email address with your order number entitled:email@example.com . we will offer you the return address.Read More But you are supposed to pay the shipping fee and the price difference.
If you want to return an item without any quality problem for refund within 7 days once it is received, please send an email to this email address with your order number entitled:
firstname.lastname@example.org . we will offer you the return address. But you are supposed to pay the shipping fee and 15% restocking fee will be deducted from your account.
Return/refund for quality problem
Please send us an email with your order number entitled if the item you received has any quality problem. such as: wrong color, wrong size, wrong style, and so on. It will be more persuasive if you attach a picture of the packing box containing the shipping information and a picture of the item you received in the email.
We will look into the case once we receive your email, then offer you some solutions.
1.If you want to return it Within 7 days, Please keep the item in original condition, items have been used or washed is not allowed to return any more.
2.We will add notes to your order before package being returned, so please do not return the parcel before contacting us. Do pay attention you are supposed to pay the shipping fee and the 15% restocking fee,which will be deducted from your payment.
3. Please write down your order number and other important information we give at the form on a sale card then send them back together.
If you have any problem in understanding our return/refund policy, you can contact us by email, here is the email address:email@example.com
We can cancel the order for you if you contact us in time after your purchase.
1. If contact us within 24 hours after your payment finished, 5% of the order total will be charged as transaction fee.
2. If after 24 hours, 15% of the order total will be charged as transaction and handling fee.
3. Orders can't be canceled once the parcel is shipped out or we have already begun to custom the hair extension.
4. If choosing the paypal echeck to pay, it needs 5-7 days for PayPal to complete the settlement. during this time, if the customer wants to the refund, 5% of the order total will be charged as handling fee.
All rights to interpret are reserved by besthairbuy.com.
If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email: firstname.lastname@example.org. We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.
A: Our Hair Extensions are made of real hair just like your natural hair. Please choose the hair extension color that is closest to your natural hair color, we do not recommend you to dye the hair extensions, since many of them have already been specially dyed. Our goal is try our best to supply you with the best quality hair extensions, and we have a very special dying process that keeps the hair in the healthiest condition. Further dying could damage the hair. If you are unsure about what color to choose. DO NOT bleach or dye hair which is lighter than the original color.
Bleach color Tips
6A not recommended, could be bleached to #10 color
7A not recommended, could be bleached to #27 color
8A can bebleached to #613 color
However, under normal circumstances, it can bleach hair color into #4. Bleaching the hair to the most light-colored will be impacted by the hair raw materials. However, bleached hair will be damaged more easier and maybe will cause these hair problems: uneven color, bleaching failed, and unable stained.
A: Under normal circumstances, the hair can be permed. In some cases, it depends on the quality of raw materials and the results are not possible fixed hairstyle.
A: Take the example for the virgin, the virgin hair needs 2-3 bundles for a full head..
A: Hair can be removed down to clean, but the clean method must correct for the hair. If you want to know more information about the wash tips. How To Care
A: Standard Shipping 5 - 7 Working Days, Express Shipping 2 - 4 Working Days
A: You should contact us within 7 days if you are not satisfied with the item. Because we allow to return within 7 days product, Please keep the item in original condition, items have been used or washed is not allowed to return any more.If you want to know more information about the returned product.Return Policy